Frequently Asked Questions

The recommended caseload for a full-time:

• Social Prescribing Link Worker: 200-250 annually. This means 200-250 different people seen by one full-time SPLW within a year.

• Care Coordinator: ‘Caseloads should be determined locally, based on the complexity of cases and the support needs of people and their carers. Care co-ordinators should discuss caseload and any concerns around it with their supervisor(s).’ Workforce Development Framework 5.1 Caseload

• Health & Wellbeing Coach: ‘Caseloads should be determined based on the complexity of cases, the support needs of the individual and the capacity and experience of the HWBC. HWBCs should discuss caseloads and any concerns around it with their supervisor(s). When determining caseloads employers should be mindful of the level of training/experience the coach has – new coaches may need more support/time to manage caseloads.’ Workforce Development Framework 5.1 Caseloads
  

See links to NHSE webinars on career development below:

• Supporting the development of your personalised care workforce - available here

• Career development, progression, retention of social prescribing link workers - available here

• All other NHSE Social Prescribing Webinars - available here

Some other examples of resources to support your professional and career development can be found below:

• Social Prescribing – Learning for Link Workers programme (12 e-learning modules)

• TPHC Peer Learning sessions recordings - available here

• Shared Decision Making training provided by Primary Care Institute - access here

• Edward Jenner Programme by NHS Leadership Academy - more info here

As of the 1st July 2022, Integrated Care Boards (ICBs) have been established as statutory bodies, following approval of The Health and Care Act 2022. You can read more from the Kings Fund here.

• Integrated Care System (ICS): ICSs will bring together NHS, local authority and third sector bodies to deliver more integrated care for patients, in line with the goals in the NHS LTP.

• Integrated Care Board (ICB): ICBs are statutory organisations aimed at improving population health through bringing the NHS together locally as an anchor organisation with shared strategic priorities.

• Integrated Care Partnership (ICP): ICPs will be responsible for ICS-wide strategy and issues relating to pubic health, social care, wider determinants of health and the overall health and wellbeing of the population.

Read more:

• Kings Fund: Integrated Care, our work on joined-up health and care services

• Health On The Line podcast: Professor Sir Chris Ham: My vision is that ICSs should feel different to any organisation we've had before.

• NHS England podcast: Integrated care: population health management from the frontline